Privacy Policy

1. Information We Collect

We collect the following types of personal information:

Personal Identifiers: Name, email address, phone number +852 9388 0043, and shipping or billing address.

Payment Information: Credit and debit card details.

Account Information: Username, password, and order history.

Browsing Data: IP address, browser type, device information, and website usage patterns.

Marketing Preferences: Newsletter and promotional email subscription preferences.

2. How We Use Your Information

We use your data for the following purposes:

Order Processing and Fulfillment: To process and deliver your purchased handbags and provide customer support.

Account Management: To create and maintain your user account.

Marketing and Promotions: To send personalized offers, newsletters, and product updates.

Improving Our Services: To analyze shopping trends, enhance website functionality, and improve user experience.

Legal Compliance: To comply with applicable laws and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share it in the following situations:

Payment Processing: We use PayPal as our secure payment gateway for all transactions.

Shipping and Logistics: We share necessary delivery information with logistics and courier partners.

Legal Obligations: We may disclose information if required by law or to protect our rights, property, or safety.

4. Payment Security

We prioritize secure transactions.

All payment processing is handled exclusively through PayPal, a trusted and encrypted payment platform.

Your payment details are never stored on our servers.

PayPal’s encryption and security systems help ensure your financial information remains protected.

For PayPal’s full privacy practices, visit: https://www.paypal.com/privacy

5. Data Storage and Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Order History: Stored for warranty, returns, and customer service purposes.

Account Information: Retained until you request deletion.

Browsing Data: Retained for analytics, personalization, and service improvement.

6. Your Data Rights

Under applicable data protection laws, you have the following rights:

Access: Request a copy of your personal data stored by us.

Correction: Request updates or corrections to inaccurate or incomplete information.

Deletion: Request permanent removal of your personal data.

Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [email protected] or +852 9388 0043.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience:

Essential Cookies: Required for core website functionality.

Analytical Cookies: Help us understand user behavior and improve our services.

Marketing Cookies: Used to deliver personalized advertisements and offers.

You may manage or disable cookies through your browser settings.

8. Third-Party Links and Services

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from individuals under the age of 13. If such data is discovered, it will be deleted promptly.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Continued use of our services indicates acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: [email protected]

Phone: +852 9388 0043

Address: Fanling Centre, 33 San Wan Road, Fanling